Deliveries and Returns
Yes, we ship worldwide. Shipping charges will apply and will be added at checkout. We offer discounts and promotions all year round, so stay tuned for exclusive offers.
Once your order is placed, we prepare it within 48 hours and then send it.
It takes 2 to 5 working days to receive your order. This may fluctuate depending on your geographic location.
Yes, just contact us quickly by email and let us know.
All you have to do is contact us by email to ask for the tracking number.
You have 14 days from the date of receipt of your order (tracking by La Poste as proof) to return the item(s) that do not suit you.
To make a return request, simply send us a request via our contact form.
In accordance with our General Terms and Conditions, in the event of cancellation or exchange, return costs are the responsibility of the customer.
Silver jewelry : it is 925/1000 silver.
Most of it is rhodium-plated silver. Silver is entirely covered with a thin layer of rhodium, a precious metal more expensive and rarer than gold. Covering silver jewelry with rhodium mainly serves to prevent oxidation of the silver and guarantee it a long life.
Gold plated jewelry : The brass base is covered with 18 carat gold plating 3 microns (this is the thickness of the gold layer).
The plating does not move, so you can run your jewelry under clean water, they will not oxidize. That said, they can also withstand sea and swimming pool bathing provided that it remains occasional.
COVID 19: Be careful, the hydro-alcoholic gel eats away the veneer, take care of yourself but also of your jewelry.
The stones present in our jewelry are fine stones formerly called semi-precious stones and have aesthetic characteristics specific to each.
There are many tips for cleaning silver jewelry. The chamois, or the soft toothbrush with a little bit of toothpaste for those who are not stoned.
For those who are, it will be enough to let them soak in sparkling water overnight in order to remove impurities from the stones.
And for the most oxidized: a bowl that we line with aluminum foil, we place the oxidized jewelry(s) on the shiny side of it, we sprinkle them with baking soda then we add l boiling water, in 2 minutes the magic happens!
Rinse it with clean water and dry it with a soft cloth.
Where possible we will make sure we can repair them.
We do not repair a weld that has failed.
All you have to do is send us the jewelry by post after having previously contacted us by email at this address: email@example.com
Good deals and Promotions
We sometimes run promotions, so don't hesitate to subscribe to our newsletters to stay informed on this subject.
All you have to do is enter the promo code in the dedicated space when paying.
Yes, we organize sales in small groups.
For more information, do not hesitate to contact us here: firstname.lastname@example.org
Do not hesitate to go to the Points of Sale page to find out where to meet us.
or by phone from Tuesday to Saturday from 10 a.m. to 6 p.m.
at 06 14 15 62 37