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Deliveries and Returns

Delivery

Your package is traceable to your home!

Delivery costs

Dom Tom and the European Union

- FREE from 100€ purchase

- Shipping with tracking

- Bubble letter ensuring product protection

Metropolitan France

- FREE from 60€ purchase

- €4 shipping costs up to €60 of purchase

- Shipping with tracking

- Bubble letter ensuring product protection

Rest of the world

- FREE from 100€ purchase

- Shipping with tracking

- Bubble letter ensuring product protection

Delivery in France :

Free priority tracked delivery from 60€ of purchase
Delivery at 4€ for orders worth less than 60€

Delivery 2 to 6 working days

Delivery in the French Overseas Territories and European Union:

Free delivery by registered letter from 100€ of purchase
Delivery at €8 for orders worth less than €100
Delivery method: Priority international tracked letter (La Poste)

Delivery 3 to 6 working days

International Delivery (rest of the world):

Free delivery from 100€ of purchase
Delivery at 10€ for orders worth less than 100€
Delivery method: Priority international mail with registered mail (La Poste)

Delivery within 8 working days

Orders are made by La Poste en Lettre Suivie, delivery service with tracking, delivery without signature, deposited directly in the mailbox. Delivery times are given for information purposes only.


Tracking number is sent upon request. Do not hesitate to contact us via the contact page or at this address: contact@nytta.fr

Delivery will take place within a maximum of 10 days.

The products are shipped to the delivery address indicated during the order process, within the time indicated on the order validation page (2-5 working days), the time may be longer during promotional offers or holiday period without it being detrimental to Nytta.

During holidays, the next shipping date will be indicated to you when placing your order, it is not binding, they will be processed in order of delivery from this date.

– Letter with tracking (possibility, on request, to send by email during shipping): Deposit in mailbox. No insurance in the event of loss/theft/damage to the post. Goods always travel at your own risk.

– Tracked international priority package:

Registered letter: Delivery against signature – Full refund in the event of loss/theft/damage to the post.

Nytta reserves the right to modify the delivery method – Any order over €150 is systematically delivered against signature.

Returns

In accordance with the provisions of articles L221-18 et seq. of the French Consumer Code, the customer has a period of 14 days to withdraw from their purchase, without having to provide any reason.

The 14-day period starts from the day the customer received the ordered item.

Exception: For hygiene reasons obvious (precautionary principle), intra-jewelry (piercings and earrings) cannot benefit from the return.

Before any return, you must make a request to Nytta by email at this address: contact@nytta.fr .

Return costs are the responsibility of the customer.

The Company will reimburse the payment received corresponding to the product, the subject of the withdrawal, within 14 working days from the moment it was informed of the customer's decision to exercise his right of withdrawal.

The refund period may be deferred until receipt and verification of the returned product by the customer.

However, we draw your attention to the fact that reimbursement for jewelry can only be made if all of the following conditions are met:

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